Services

Employee Assistance Programmes (EAP)

Both personal and work-related issues can affect performance at work. The Validium EAP provides an extensive support system that addresses these issues in an organisational context. Employees and their managers are provided with a valuable resource.

The Validium package is a worthwhile addition to the company portfolio of employee resources that not only 'look after the people' but contribute to overall bottom-line profitability. The key elements consist of:

The Validium 24-hour Helpline offering a wide range of support options

Confidentiality assured

Counselling by Chartered Psychologists and highly trained and accredited counsellors and psychotherapists

Critical incident and trauma support

Drug & alcohol assessment and referral

Launch meetings

Programme promotion

Ongoing support & training

Account management

Access to Validium web site customer area

Liaison with Occupational Health Professionals, GPs and other resources

Obtaining management 'buy-in' to the EAP is critical in obtaining the best return from the service. Hence, the EAP supports managers providing a powerful strategic tool that helps in delivering positive performance management based on a preventive model. Validium's EAP includes a variety of features that includes:

Offering guidance on how to deal with the troubled employee

Developing a 'management referral' system to help resolve employee productivity issues

Teaching how to recognise employees in difficulty

Providing critical incident and trauma support planning advice

Offering drug & alcohol identification and intervention options

Providing comprehensive account management-with detailed feedback of recommendations and solutions

Offering assessment services for employees with long-term psychologically related absence

Supporting ongoing training needs

For further details on the Employee Assistance Programmes (EAP), please view information sheet.