When Edward called in sick because he was experiencing low mood after the death of a friend, he didn’t pretend he had a migraine or food poisoning. He said he felt really flat and depressed and couldn’t face coming into work that day because one of his best friends had died. His manager offered his condolences and used the day-one absence management system to flag his absence as being mental health-related. Even so, no immediate support was offered and everyone assumed Edward would naturally recover. He didn’t.